For Step by step instructions on navigating within Online Access:
Log into your member portal account. Click on the “Claims” tab. This will bring up a screen that shows your claims within the last 30 days. You can also click on the “All Claims” to see all of your claims.
To get further details in regard to a specific claim, click on the claim number.
This will open a “Service Line Detail” screen with further information about your claim.
Then select the the service line to expand further into further information regarding the services provided and break down of the amount owed.