1. Click on the Forgot Password link under the Login button on the right side of the screen.
2. Enter your Username in the box provided and click on the Send Recovery Link button.
3. Check your email inbox. An email will be immediately sent to the verified email address(es) associated with that Username.
4. Click on the password reset link contained in that email.
Note: The password reset links included in the email is time-sensitive and will expire after 20 minutes. If you click the link and it doesn't work, try requesting a new one and use the link as soon as you can.
5. Enter your new password.
6. User your new password to log into the system.
Having Trouble?
Please note, you will not be able to complete any of the above steps unless you have verified your email address. Please click here and review steps 7 through 9 on how to verify your email address. If you cannot find the email, please contact us by calling us at 888.477.7968