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Health Payment Systems Help Center

  1. HPS | PayMedix Customer Care
  2. Frequently Asked Questions

Frequently Asked Questions

Registration

  • How do I view more details about my claims?
  • I forgot my username.
  • Why should I register for an account?
  • Can I pay without registering?
  • What information will I need to register online?
  • How do I register?
See all 10 articles

Health Payment Systems and the SuperEOB®

  • Where can I find my balance with HPS | PayMedix?
  • How do I change my preferences?
  • How does Health Payment Systems (HPS) | PayMedix Work?
  • What does Health Payment Systems (HPS) | PayMedix do for me?
  • Is there a fee for myPayMedix?
  • What is a SuperEOB®?
See all 16 articles

Payments

  • What if I cannot pay my bill within 30 days?
  • How do I update or delete a payment method?
  • Where should I send my payment?
  • How can a friend/relative make a payment on my behalf?
  • How many days in the future can I schedule a payment?
  • How do I pay securely?
See all 8 articles

Security

  • Is my personal health information safe?
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