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  2. Health Payment Systems and the SuperEOB®

Health Payment Systems and the SuperEOB®

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Questions and answers related to HPS and what we do

  • How does Health Payment Systems (HPS) Work?
  • What does Health Payment Systems (HPS) do for me?
  • Is there a fee for HPS Online Access?
  • What is a SuperEOB®?
  • How do I read the SuperEOB ®
  • How do I view my statements?
  • Can you email my SuperEOB® to me?
  • Where is my HPS Account Number?
  • I see claim information on my SuperEOB® -- how did HPS receive this data?
  • How do I choose a doctor?
  • A family member has additional/secondary healthcare coverage. Who should I notify of the secondary coverage?
  • How do I appeal how benefits were applied to a claim?
  • What is an adjustment?
  • Who do I contact regarding liability claims?
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